How it works

The advantage of synchronizing to Office 365 is to facilitate the ability to add events to the calendar in RecMan (i.e., booking a meeting with a client or candidate) and have them show up in your Office 365 calendar either on your smartphone or on your PC/Mac. In the same way, events that you add to your Office 365 calendar will also show up in RecMan.

However, it is important to remember that RecMan should be the “master” because RecMan will, when it comes to, e.g., booking a meeting, possess far more information about the client than you will have in Office 365 / Outlook. An event will then become more “filled,” and it also locates itself in the correct places (like the log on the client).

If you rearrange any of the calendars, then the times will be updated in both places. The same is prevalent if you change the name or other information about the event. You can even create new calendars directly in RecMan, and they will then show up in Office 365 as well. Note that this will be the same for deletion.

This syncing is only possible for the calendars and not for email or tasks. For email integration with Office 365, we provide our own service. See this article for more information about email integration.

Setting up sync between RecMan and Office 365

In RecMan, you have the option of syncing RecMan’s calendar with your Office 365 calendar.

Follow these steps to set up calendar integration.

1. The calendar module can be found on the left under the Home screen.
    
2. In My Сalendars section, click on the settings icon (cogwheel):
   
3. Click Sign in with Microsoft and select the right option for you.
   
4.  If you are already logged into your account Microsoft 365, the connection will be done automatically. In case you have different accounts, you will be able to choose which account should be linked. If you are not logged in, you will be told to log in. Log in with your Office 365 Username and Password.

After having gone through step 4, Office 365 should be synced. If you go into the calendar settings again, you will see the last time RecMan synced with Office 365.
 

Troubleshooting

In case you get an error message after logging into your Office 365 or clicking on the account already logged into Office 365, you need to contact your Office 365 administrator. The error could be because the user does not have access to the sync feature and, in this case, has to be turned on by the administrator. It may also be that your user does not possess Exchange, and then the sync will not work either.

Examples of such an Error message may be:

Sorry, but we’re having trouble signing you in. We received a bad request.
or
Unable to receive token.

or

{«error»:»invalid_grant»,»error_description»:»AADSTS65001: The user or administrator has not consented to use the application with ID ‘xxxxx’. Send an interactive authorization request for this user and resource.\r\nTrace ID: xxxx\r\nCorrelation ID: xxxxxx\r\nTimestamp: 2016-03-09 11:54:32Z»,»error_codes»:[65001],»timestamp»:»2016-03-09 11:54:32Z»,»trace_id»:»01108cc2-e7a3-48e3-b29e-323d075919a7″,»correlation_id»:»xxxxx»}
Array
(
[errorNumber] => 400
[error] => Token request returned HTTP error 400
)
Sync token not available.

or

Additional technical information:
Correlation ID: df7ec77b-132d-4574-ad86-38556baebf12
Timestamp: 2016-03-09 12:48:06Z
AADSTS90093: This operation can only be performed by an administrator. Sign out and sign in as an administrator or contact one of your organization’s administrators

Office 365 Calendar sync and iPhone/iPad

When you have set up the synchronization between RecMan and Office 365’s calendars and tested it, it is also possible to synchronize with your iPhone/iPad. Click here to read Microsoft’s help article on this.

Office 365 Calendar sync and Android/tablet

When you have set up synchronization between RecMan’s and Office 365’s calendars and tested it, it is also possible to synchronize the calendar with your Android device. Click here to read Microsoft’s help article on this.