Contact support – Remote control of computer
Using Teamviewer for more complex issues.
Written by Sigve Steinshamn
Updated at October 7th, 2022
- 1. Fundamentals
- 2. CRM
- 3. Projects
- 4. Job postings
- 5. Candidate / Employee base
- 6. Staffing
- 7. RecMan BI
- 8. Email, Calendar and SMS
- 9. Sales
- 10. Inquiries
- 11. Economy
- 12. Admin & System setup
- 13. Security
- 14. Export
- 15. API
- 16. mScript - Merge tags
- 17. For candidates and employees
- 18. Tips & tricks
If you have questions related to the use of the system after looking in the help center, these should be sent to support@recman.no.
Remote support
The remote support program (TeamViewer) allows our support staff to see the same as you see on your own PC. This makes it much easier and faster to solve the challenge you may have. We ask that you have the program ready for use when you call in to make troubleshooting as smooth as possible.
Download Teamviewer Quicksupport
You can download Teamviewer to your machine by following this link:
The website automatically finds the correct version of the program, regardless of whether you are on a PC, Mac or another type of installation.
Info
When you read out the password, it can sometimes be difficult to get the right combination, so speak clearly when it is read out.
For faster help with remote control, we recommend that you download the program directly from the provider. This way, you avoid having to download the program every time you want help from our support. This also allows the program to be used by other vendors. Here you can set personal settings that make it easier the next time you call. The full version of Teamviewer for your platform can always be downloaded at the link below.