Remote Support - Use Teamviewer

If you have any questions related to the use of the system after searching the help center, they should be sent to

Remote Support

The remote support program (TeamViewer) allows our support staff to see what you see on your own PC. This makes it much easier and faster to solve any challenges you may have. We ask that you have the program ready for use when you call in for troubleshooting to make the process as smooth as possible.

Download Teamviewer Quicksupport

You can download Teamviewer to your computer by following this link: 

Teamviewer Quicksupport

The website automatically detects the correct version of the program, regardless of whether you are on PC, Mac, or another type of installation.


When reading out the password, it can sometimes be difficult to get the right combination, so please be clear when reading it out.

For faster remote assistance, we recommend that you download the program directly from the provider's website. This way, you avoid having to download the program every time you need help from our support. This also allows the program to be used with other providers. You can customize personal settings to make it easier the next time you call. The full version of Teamviewer for your platform can always be obtained from the link below.

Download Teamviewer full version

Teamviewer website

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